Protecting data across every workspace

1. Data we collect

Ampairs collects only the information required to deliver the platform and comply with regulation. Data is scoped to a workspace and includes:

• Account data: user identifiers, profile details, and authentication devices managed by the Auth service.
• Business operations data: customers, products, orders, invoices, and supporting files configured through domain services.
• Telemetry: usage events, API access logs, and device context used for diagnostics and security monitoring.

2. How we use data

• Deliver, maintain, and improve workspace features such as order processing, invoicing, and notifications.
• Provide support, resolve incidents, and troubleshoot performance using scoped audit logs.
• Meet legal or regulatory obligations, including GST compliance and billing.

3. Data retention & deletion

Workspace administrators control retention policies. Operational data is retained while the subscription remains active, after which it is scheduled for deletion following a 30-day grace period. Backups used for disaster recovery are encrypted and rotated on a 35-day cycle.

4. Subprocessors

Ampairs leverages vetted infrastructure providers for hosting, storage, and communications. A current list of subprocessors and their data residency commitments is available in the Security Overview.

5. Your rights

• Access and export data stored within your workspace modules.
• Update or delete records using in-product tools or API endpoints.
• Request removal or restriction of processing by contacting privacy@ampairs.in. We respond within 30 days.

Contact

For privacy requests or questions, email privacy@ampairs.in or write to Ampairs Technologies, Bengaluru, India.